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📜 Legal

Terms of Service

Last updated: September 16, 2026

Plain-English summary: Runa is a Discord bot that tracks server activity and ranks members. There is a free plan, and paid plans at $4.99 and $9.99 a month, each covering one server. Pro starts with your first month free and needs a card on file. Cancel any time: the server drops back to the free plan when the period you already paid for runs out, and Runa stays in the server. No refunds. Don't abuse it, don't try to break it, and we'll keep the lights on.

1. Who We Are

Runa ("Runa," "we," "us," or "our") is a Discord bot service operated by an individual based in Utah, United States. Runa includes the Discord bot (sometimes called "BattleKitten"), the web dashboard at runabot.xyz, and any related services we provide (collectively, the "Service").

By using the Service you agree to these Terms of Service ("Terms"). If you don't agree, don't use the Service.

2. Eligibility

You must be at least 13 years old (or the minimum age required by Discord's Terms of Service in your country, whichever is higher) to use Runa. By using the Service you represent that you meet this requirement.

You also agree to comply with Discord's Terms of Service and Community Guidelines. Runa is built on top of Discord and depends on your Discord account remaining in good standing.

3. Subscriptions and Billing

Plans

Runa is sold per Discord server. Every server you add Runa to has its own plan:

Paid plans renew automatically each month until cancelled. Prices and the contents of each plan may change; if a change affects what you are already paying for, we'll give you at least 14 days' notice before it takes effect.

Your free month on Pro

New Pro subscriptions begin with one month free. A payment method is required to start it, and nothing is charged during that month. When the month ends the subscription continues automatically at $4.99 per month unless you cancel first. You can cancel during the free month from the mod panel and you will not be charged. The free month is intended once per server, and we may decline it for a server that has already had one.

Payment processor

Payments are handled by Stripe. We never see or store your full card details. By subscribing you also agree to Stripe's applicable terms.

Cancellation

You can cancel at any time from the mod panel on the dashboard. Your paid plan stays active until the end of the billing period you have already paid for. After that the server drops to the free plan instead of losing Runa altogether: the bot stays in your server and keeps running the free features, while paid features stop. Your stats and settings are kept, so upgrading later picks up where you left off.

No refunds

All payments are non-refundable. We do not offer pro-rated refunds for partial months or for periods where you didn't actively use the Service. If Stripe issues a chargeback on your behalf or at your request, we may immediately suspend your access pending resolution.

Failed payments

If a renewal payment fails, we keep the paid plan running for a short grace period while the payment is retried. If it still fails, the paid plan ends and the server drops to the free plan. You're responsible for keeping your payment method current.

4. Acceptable Use

You agree not to:

We may suspend or terminate access, with or without notice, for any violation of these Terms.

5. Service Availability

We work to keep Runa running reliably, but we do not guarantee uptime. The Service is provided "as-is" and "as available." Downtime may occur due to maintenance, Discord API issues, hosting problems, or other factors outside our control. We don't provide SLAs or service credits for outages.

We may also change, pause, or discontinue features (including the entire Service) with reasonable notice where practical. If we shut the Service down entirely, we'll cancel active subscriptions so you aren't billed for a service that no longer exists.

6. Your Content and Data

The Service records activity data from your Discord server (message counts, voice minutes, reactions, etc.) and stores some user-configurable settings (custom rank card backgrounds, color choices, display-name preferences, etc.). You retain ownership of any content you upload (like rank card backgrounds), but you grant us a non-exclusive license to host, display, and process that content for the purpose of providing the Service.

For details on what we collect and how we use it, see our Privacy Policy.

7. Intellectual Property

The Runa name, logo, website, dashboard, bot code, and all related design and branding are our property. You may not copy, modify, or redistribute them without permission. Nothing in these Terms transfers any ownership to you.

8. Third-Party Services

Runa integrates with third parties including Discord (bot platform and OAuth login), Stripe (payments), and OpenAI (Luna AI responses, where applicable). We are not responsible for the availability, behavior, or terms of those third parties. Your use of them is subject to their own terms and policies.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL RUNA OR ITS OPERATORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR (B) $50 USD.

11. Indemnification

You agree to defend, indemnify, and hold Runa and its operators harmless from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Service, your violation of these Terms, or your violation of any rights of another party.

12. Termination

You can stop using the Service at any time by cancelling your subscription and removing the bot from your server. We can suspend or terminate your access at any time, with or without notice, for any reason — including if you violate these Terms.

On termination, the provisions of these Terms that by their nature should survive will survive (including IP, disclaimers, limitation of liability, and indemnification).

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Utah, United States, without regard to its conflict-of-laws rules. You agree that any dispute arising from these Terms or the Service will be resolved exclusively in the state or federal courts located in Utah, and you consent to personal jurisdiction there.

14. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we'll update the "Last updated" date at the top of this page and, where practical, give notice through the Service or by email. Continuing to use the Service after changes take effect means you accept the updated Terms.

15. Contact

Questions about these Terms? Email support@runabot.xyz.